Privacy Policy

1. About This Policy

RentInvest ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

By using our website (rentinvest.com.au), purchasing our products, or subscribing to our services, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We may collect the following types of personal information:

• Identity information: First name, last name
• Contact information: Email address
• Payment information: Billing details processed by Stripe (we do not store card numbers directly)
• Usage information: Pages visited, time spent on site, device type, browser, and IP address collected via cookies and analytics tools
• Communications: Messages you send us via the contact form or by email

3. How We Collect It

We collect information directly from you when you:

• Create an account or subscribe to membership
• Purchase the RentInvest guide
• Fill in our contact form
• Subscribe to our newsletter or email updates

We also collect information automatically via cookies, web beacons, and similar tracking technologies when you visit our website. You can control cookie preferences through your browser settings.

4. How We Use Your Information

We use personal information to:

• Create and manage your account and membership
• Process payments and deliver digital products
• Send transactional communications (receipts, account updates)
• Send our newsletter and educational content (you can unsubscribe at any time)
• Respond to enquiries submitted via our contact form
• Improve our website and services through aggregate analytics
• Comply with legal obligations

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Stripe: Payment processing — stripe.com/au/privacy
• Formspree: Contact form submission handling
• Supabase: Account and user data storage
• Google Analytics: Anonymised website usage analytics

These providers are bound by their own privacy policies and are required to use your information only for the purposes we specify. We may also disclose information where required by law or to protect our legal rights.

6. Data Storage and Security

Your personal information is stored on servers located in Australia or, in the case of third-party providers, in jurisdictions with comparable privacy protections. We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to improve your experience and gather anonymised analytics data. Cookies are small text files placed on your device. You may disable cookies via your browser settings, though some features of the site may not function correctly as a result.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or out-of-date information
• Request deletion of your information (subject to our legal obligations)
• Withdraw consent to marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy

To exercise these rights, contact us at hello@rentinvest.com.au.

9. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "last updated" date shown at the top. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries, please contact us at hello@rentinvest.com.au or via our contact form.

You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you have a complaint that has not been resolved to your satisfaction.

This policy applies to RentInvest and its website rentinvest.com.au. It is governed by the laws of New South Wales, Australia.